Jewelry Care
Jewelry Care:
To ensure the longevity of your jewelry, handle it with gentle love and proper care. Please remove your piece before engaging in any activities that may scratch or dent it, particularly if the piece contains an opal. Opals are delicate stones that are prone to scratches and breakage if not cared for properly.
Service & Warranty:
All of my pieces are eligible for service and repair due to normal 'wear and tear'. However, please note that damage resulting from carelessness or failure to follow care instructions will be charged at a fair labor and material rate- particularly damaged gemstones that require replacement due to careless treatment.
Production Time:
Items that are in stock will be dispatched within 3-5 business days after payment. Made-to-order items typically require 1-3 weeks for completion. Should you require your piece sooner, please inform me, and I will do my best to accommodate your request.
Shipment:
Complimentary shipping via USPS First Class Mail (3-5 business days) is offered for all orders over $150. For $10, 2-day shipping is available, while overnight shipping is available for $30. Please note that international shipping is available in most countries. However, the risk of loss and title of merchandise shipped will pass on to you, and your order may be subject to import duties and taxes that are not included in my shipping costs.
Exchanges and Returns:
As these pieces are handcrafted, returns will only be accepted in the unlikely event of a production flaw. If you are unsatisfied with your piece for any other reason, you may exchange the unworn item for something of equal or lesser value.
International shipping is available to most countries. The risk of loss and title of merchandise shipped will pass upon you. Your order is subject to import duties and taxes that are not included in shipping costs.
EDUCATION ON SILVER
What does "925" mean in silver jewelry?
"925" indicates that the piece is made of 92.5% silver and 7.5% copper, with the remaining comprising other metals. Some pieces are made of ".999 fine silver," which is 99.9% silver. However, fine silver is softer and more prone to denting, particularly in rings. Sterling silver, with its 92.5% silver content, is harder and better suited for intricate designs, engravings, and stone settings.
How can I tell if it's real silver?
Genuine silver items will typically have more weight compared to silver-plated ones. Unlike silver-plated pieces, the coating of a genuine silver item will not flake off over time. Additionally, you can verify authenticity by checking for hallmarks or conducting tests such as the sound, acid, or odor tests.
Which type of silver tarnishes the most?
All silver will tarnish over time due to exposure to hydrogen sulfide in the air. However, wearing your silver jewelry regularly can prevent tarnishing, as the oils in your skin help keep the piece clean. If stored in a jewelry box or similar container, sterling silver typically tarnishes faster and more prominently than fine silver.
Why does silver turn black?
Silver becomes black due to a chemical reaction with hydrogen sulfide (sulfer) in the air. This reaction forms a black layer on the silver surface. Silver oxidizes more quickly in environments with high light exposure and humidity levels.
How do I clean my silver pieces?
For the best results in restoring the luster of your silver jewelry, consider using a silver polish or cleaner designed specifically for such purposes. These products are formulated to effectively remove tarnish and restore shine without causing damage to your jewelry.
If you are unsure about the best cleaning method, it is advisable to seek the expertise of a professional cleaner.