To ensure the longevity of your jewelry, handle it with gentle love and proper care. Please remove your piece before engaging in any activities that may scratch or dent it, particularly if the piece contains an opal. Opals are delicate stones that are prone to scratches and breakage if not cared for properly.
Service & Warranty:
All of my pieces are eligible for service and repair due to normal 'wear and tear' However, please note that damage resulting from carelessness or failure to follow care instructions will be charged at a fair labor and material rate, particularly damaged gemstones that require replacement due to careless treatment.
Items that are already in stock will be dispatched within 3-5 business days after payment. Made-to-order items usually take 1-3 weeks to complete. If you need your piece sooner, please let me know, and I will make every attempt to accommodate.
Complimentary shipping via USPS First Class Mail (3-5 business days) is offered for all orders over $150. For $10, 2-day shipping is available, while overnight shipping is available for $30. Please note that international shipping is available in most countries. However, the risk of loss and title of merchandise shipped will pass on to you, and your order may be subject to import duties and taxes that are not included in my shipping costs.
Exchanges and Returns:
As these pieces are handcrafted, returns will only be accepted in the unlikely event of a production flaw. If you are unsatisfied with your piece for any other reason, you may exchange the unworn item for something of equal or lesser value.
International shipping is available to most countries. The risk of loss and title of merchandise shipped will pass upon you. Your order is subject to import duties and taxes that are not included in my shipping costs.
EDUCATION ON SILVER
925? That means the piece is made up of about 92% silver, 7% copper, and the rest is made up of some other metals. In some pieces I use .999 fine silver which means it’s 99.9% silver and the difference is that the fine silver is softer. I only use it sometimes because it is softer so that means it will dent a lot easier on rings. 925 silver is harder so it won't dent as easily. Sterling silver is a little harder. It enables me to create really nice engravings, set stones and create more intricate designs that require a stronger metal.
Another question I get asked a lot is which one tarnishes the most? Well, all silver is going to tarnish – but not if you wear it! ;) If you wear it all the time, it won’t tarnish because of the oils in your body basically keeping the piece clean. But if you want to store your pieces in a jewelry box or something similar, your sterling silver will always tarnish faster and harder than fine silver.
Silver becomes black because of hydrogen sulfide (sulfur), a substance that occurs in the air. When silver comes into contact with it, a chemical reaction takes place and a black layer is formed. Silver oxidizes faster in places with a lot of light and high humidity.
Does real silver tarnish black?
"Silver also oxidizes and tarnishes. Rub the tarnished piece as if polishing. If no black residue appears on your cloth, it's not silver." Polishing the silver item is a very good indicator of its authenticity.
How can u tell if it is real silver?
If a piece of silver is genuine, it will be heavier than a silver plated item. The coating of a silver plated piece will flake off over time, which won't happen to a solid silver item. Also, you can find the difference by checking the hallmark or through the sound, acid, and odor tests.
I recommend steering clear of harsh chemicals and cleaning products such as bleach, chlorine, oven cleaner and other strong chemicals.